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8 years of experience

Skills

Customer relationship management Sales support and product promotion Prospecting and customer enquiries After‑sales follow‑up Delivery coordination Inter‑departmental communication Sales reporting and information gathering Computer hardware support Operating‑system and software support Basic network troubleshooting and cabling User account administration System backups Printer support Team collaboration Customer care

Experience

Marketing and Sales Coordinator

Nile Poly Sack Limited

2022-03 - 2024-06

Engaged new and existing customers to understand their needs and introduced suitable products. Coordinated with other departments to support completion of sales transactions and ensured timely product deliveries. Responded to customer enquiries professionally and exchanged sales approaches and marketing information with colleagues.

Sales and Marketing Personnel – Demba Products

R. Meet Distributors Limited

2020-12 - 2021-12

Assisted customers with product questions and purchasing decisions, tagged and updated merchandise with current prices, and followed up after sales to support customer satisfaction. Coordinated delivery of products and equipment to customers, ensuring smooth logistics.

Sales and Marketing Agent

Keshwala Group – Kakira Sugar Agent

2020-05 - 2021-06

Contacted prospective and existing customers to discuss product needs, collaborated with other departments to finalize sales transactions, and responded to enquiries and requests. Shared selling strategies and marketing information with colleagues to improve team performance.

IT Support Systems

Sheraton Kampala Hotel

2016-02 - 2017-10

Installed and configured computers, hardware, operating systems and network cabling. Monitored computer systems, printers, databases and server conditions, created user accounts and assisted with password issues. Performed regular system backups and supported reporting activities, maintaining printers at service points.

IT Intern

Nkumba University

2014-06 - 2014-07

Installed and configured computer hardware, operating systems and applications. Monitored and maintained computer systems and networks, troubleshot hardware, software, network and system problems. Set up user accounts, assisted with password issues and performed system backups.

Education

Bachelor's Degree in Networks and Systems Administration

Languages

English

fluent

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Last updated: 5 hours ago